How to Turn Off Closed Captioning on Samsung TV? Step by Step Guide

Closed captioning is a useful feature that displays on-screen text for spoken dialogue and sound effects. However, if you no longer need subtitles, turning them off on a Samsung TV is quite simple. 

Whether you have an older model or the latest smart TV, here’s a step-by-step guide on how to turn off closed captioning on Samsung TV.

Turning Off Closed Captioning on Samsung TV

Sometimes, closed captions may appear unexpectedly due to settings within external devices like cable boxes or streaming apps. In such cases, turning them off on your Samsung TV alone may not be enough. 

We will also cover additional troubleshooting methods to ensure captions are completely disabled.

For Newer Samsung Smart TVs (Tizen OS)

1. Press the Home button on your remote to open the main menu.
2. Navigate to Settings and select General.
3. Choose Accessibility from the list.
4. Select Caption Settings.
5. Toggle Captions to Off.
6. Exit the menu to save changes.

For Older Samsung TVs

1. Press the Menu button on your remote.
2. Navigate to Settings.
3. Select Accessibility or Closed Caption.
4. Choose Caption Settings.
5. Set Captions to Off.
6. Confirm changes and exit the menu.

Disabling Captions via the TV Remote (Quick Method)

Some Samsung TVs have a shortcut for turning captions on or off:

1. Press the CC button on your remote.
2. If captions are enabled, pressing the button will disable them instantly.

Additional Ways to Disable Closed Captioning

Through a Cable Box or Streaming Device

If you are watching content via a cable box or a streaming device like Roku or Fire Stick, that device might control the captions. Here’s how to turn them off:

• Cable Box:
  1. Press the Menu button on your cable remote.
  2. Navigate to Settings.
  3. Find Accessibility or Closed Captions.
  4. Toggle the captions to Off.
  5. Confirm and exit.
• Streaming Devices (e.g., Roku, Fire Stick, Apple TV):
  1. Open the streaming app you’re using.
  2. Go to the settings section.
  3. Locate Subtitles or Closed Captions.
  4. Turn them off and save the changes.

Common Issues and Solutions

Closed Captioning Won’t Turn Off

If you’ve turned off captions in the settings but they still appear:

• Check if captions are enabled in a streaming app (such as Netflix, Hulu, or YouTube TV) and turn them off within the app settings.
• Restart your TV to apply the changes.
• If using an external device (cable box, Fire Stick, etc.), disable captions on that device.
• Perform a soft reset by unplugging the TV from the power source for a few minutes and then plugging it back in.

Captions Keep Turning Back On

• Ensure you save the settings after turning off captions.
• Check if your TV’s firmware is up to date by going to Settings > Support > Software Update.
• If the problem persists, reset the TV to factory settings: Settings > General > Reset (Note: This will erase custom settings).
• Disable any accessibility shortcuts that may be triggering the captions to turn back on automatically.

Captions Only Appear on Certain Channels

• Some TV networks embed captions into their broadcasts that cannot be turned off via TV settings. Contact the service provider for assistance.
• If using an antenna, check the caption settings within the Broadcast menu.

Frequently Asked Questions

How do I turn off captions on Samsung TV without a remote?

Use the physical buttons on your TV to access Menu > Settings > Accessibility > Caption Settings and toggle Off. You can control your TV from there if your TV is connected to a smartphone app (Samsung SmartThings).

Why do closed captions keep appearing even after turning them off?

The captions might be enabled on a cable box or streaming app. Check and disable them from there. Ensure that your TV’s software is updated to the latest version.

Do Samsung TVs support automatic captions for live TV?

Some models have automatic captions that can be turned off under Accessibility > Caption Settings.

Can I adjust the appearance of captions instead of turning them off?

Yes, under Caption Settings, you can modify font size, color, and style. Some models allow you to change background opacity and text alignment.

What if I only want captions for certain shows?

Most streaming apps allow you to turn captions on or off per show or movie. Adjust settings within the app instead of the TV menu.

Closure

Turning off closed captioning on a Samsung TV is a straightforward process. Whether you use your TV’s built-in settings, a cable box, or a streaming device, ensuring captions are disabled from the right source is key. If captions persist, checking accessibility settings, updating the firmware, or performing a soft reset can help resolve the issue. 

If you still experience problems, contacting Samsung support or your content provider may be necessary. Following these steps, you can enjoy your viewing experience without unnecessary subtitles.